Group Product Manager

Job Summary

A company is looking for a Group Product Manager - Customer Experience.

Key Responsibilities

• Develop a comprehensive understanding of customer needs and engagement patterns through research and data analysis
• Lead the creation of impactful post-purchase experiences to enhance customer satisfaction and engagement
• Collaborate with cross-functional teams to ensure patient experiences align with clinical outcomes and business objectives

Required Qualifications

• 6+ years of product experience, with 3+ years in a lead or senior role
• Demonstrated success in launching new products in healthcare or customer-centric industries
• Experience managing and mentoring product managers
• Strong analytical skills for data-driven product decision-making
• Familiarity with behavioral psychology and patient engagement techniques