Group Reservations Coordinator

Job Summary

A company is looking for a Group Reservations Coordinator responsible for managing group reservations and ensuring smooth execution of group-related processes.

Key Responsibilities

• Handle incoming group inquiries, quotes, and manage group space per contract terms
• Reconcile payments with group invoices and coordinate commission payments with accounting
• Liaise between internal departments and group partners while resolving guest service issues

Required Qualifications

• High School Diploma required; BA/BS degree preferred
• Group travel experience and knowledge of expedition travel preferred
• Knowledge of the Seaware Reservation System preferred
• Experience in expedition travel or cruising
• Proficient in Microsoft Office, including Word and Excel