Growth Sales Development Representative

Job Summary

To support the growth of recurring revenue, the full-time remote Growth Sales Development Representative will engage customers proactively, prevent churn, and identify upsell opportunities across the product suite.

Key responsibilities

• Manage customer engagement to drive retention and identify expansion opportunities
• Analyze product usage signals to initiate meaningful conversations with customers
• Develop and implement data-driven strategies for scalable retention efforts

Required qualifications

• Experience in sales, customer success, or a related field
• Proven track record of driving customer engagement and retention
• Strong analytical skills to interpret product usage data
• Ability to work collaboratively across teams, including Sales and Customer Success
• Familiarity with SaaS products and subscription-based business models