GTM Operations Analyst

Job Summary

Supporting the day-to-day operations and strategic execution of the global Account Management organization, the full-time GTM Strategy & Operations Analyst will work remotely to improve forecasting, pipeline generation, and overall operational rigor while partnering closely with Account Managers and leadership.

Key responsibilities

• Serve as a key operational partner to Account Managers and AM leadership, resolving day-to-day operational questions and escalations
• Own and support the AM operating rhythm, including forecasting, business reviews, and performance reporting
• Inspect renewal, expansion, and retention performance to identify trends and translate findings into actionable recommendations for leadership

Required qualifications

• Strong understanding of B2B SaaS post-sales and Account Management motions
• Proficiency in Excel or Google Sheets with experience analyzing large datasets
• Advanced Salesforce reporting and dashboard experience
• Ability to manage multiple priorities in a fast-paced environment
• Must be authorized to work in the U.S. without the need for employer sponsorship