Hardware Operations Specialist

Job Summary

A company is looking for a Hardware Operations Specialist responsible for customer support, operations, and technical problem-solving across hardware products.

Key Responsibilities

• Communicate with clients regarding hardware orders, delivery status, and troubleshooting
• Place and track hardware orders, resolve vendor issues, and maintain organized records
• Diagnose and resolve issues with hardware products and manage standard hardware implementations

Required Qualifications

• 2+ years in a customer-facing operations, support, or technical coordination role
• Technical aptitude and comfort learning new systems quickly
• Experience with hardware, digital signage, or similar systems
• Familiarity with networking basics (Wi-Fi, IP addresses, connectivity issues)
• Experience with CRM tools, spreadsheets, and support platforms