Head of Account Management

Job Summary

A company is looking for a Head of Account Management to lead their global partner success strategy and execution.

Key Responsibilities

• Build and lead a team of Strategic Account Managers, fostering a culture of excellence and performance
• Develop and execute scalable account management processes and playbooks to enhance partner value
• Act as the strategic partner relationship owner, managing executive-level engagement and addressing partners' operational needs

Required Qualifications

• 15+ years of experience in Account Management or Business Development, particularly with enterprise accounts
• 7+ years of experience managing high-performing teams in fast-paced environments
• Proven track record in managing accounts with live operations and complex deployments
• Expertise in translating complex technical data into actionable insights for partners
• Ability to balance immediate partner needs with long-term company growth objectives