Head of Business Systems

Job Summary

A company is looking for a Head of Business Systems & Operations.

Key Responsibilities

• Own the end-to-end systems and data architecture connecting Salesforce, NetSuite, Workato, and the BI layer
• Lead the transition of systems ownership into Business Operations and establish a governance framework
• Build and lead a high-performing team of systems and operations specialists while managing vendor relationships

Required Qualifications

• 8+ years in Business Systems, RevOps, or BizTech leadership roles within B2B SaaS, with at least 3 years in a leadership position
• Deep expertise in Salesforce and NetSuite, including integration design experience
• Strong experience with iPaaS platforms, preferably Workato, and modern BI tools
• Proven track record of leading complex systems programs in a multi-entity, multi-currency environment
• Experience in data governance and master data management with a focus on ownership and quality