Head of Community Marketing

Job Summary

A company is looking for a Head of Community and Customer Marketing.

Key Responsibilities

• Design and implement innovative advocacy programs to transform users into brand ambassadors
• Build and scale private and public communities to enhance brand awareness and drive growth
• Develop high-quality customer storytelling and content to support pipeline acceleration

Required Qualifications

• 10+ years of experience in customer marketing, advocacy, or community building within enterprise B2B tech
• Proven track record of building advocacy and community programs from the ground up
• Ability to influence cross-functional teams and operationalize programs effectively
• Strong analytical skills to measure the ROI of community and advocacy efforts
• Expertise in storytelling with a focus on engaging complex technology narratives