Head of Customer Engineering

Job Summary

A company is looking for a Head of Customer Engineering.

Key Responsibilities

• Build, lead, and scale a global team of Solutions Engineers and Technical Account Managers
• Oversee and optimize the Proof of Value (POV) process for prospective customers
• Manage post-sales technical relationships and guide customers through implementation

Required Qualifications

• Deep expertise in Kubernetes, container orchestration, and cloud-native infrastructure
• Experience in managing both pre-sales and post-sales functions
• Leadership experience in a high-growth startup or SaaS environment
• Ability to define strategy while being hands-on with technical details
• Experience with open-source commercialization or developer tooling products is a plus