Head of Disbursements Operations

Job Summary

A company is looking for a Head of Money Out/Disbursements Operations.

Key Responsibilities

• Lead the development and implementation of the annual business plan and ensure alignment with leadership
• Serve as a senior decision maker for escalated client issues and drive operational service commitments
• Oversee budget planning, monitor department expenses, and identify areas for process improvement

Required Qualifications

• Bachelor's degree in business administration, management, finance, or equivalent work experience
• 10 years of industry experience in money out/disbursements and at least 8 years in leadership roles
• Demonstrated strong management skills and professional demeanor in client interactions
• Familiarity with MS-Office applications, including Excel, PowerPoint, Word, and Visio
• Experience in budget management and operational workflow documentation