Head of Disbursements Operations

Job Summary

A company is looking for a Head of Money Out/Disbursements Operations.

Key Responsibilities

• Lead and support teams in developing and implementing annual business plans and operational strategies
• Act as a senior decision maker for client escalations and ensure alignment of service commitments
• Oversee budget planning, operational workflows, and continuous improvement initiatives

Required Qualifications

• Bachelor's degree in business administration, management, finance, or equivalent experience
• 10 years of industry experience in money out/disbursements and at least 8 years in leadership roles
• Demonstrated strong management skills and experience in client-facing situations
• Familiarity with MS-Office applications, including Excel, PowerPoint, Word, and Visio
• Ability to analyze data and make informed decisions based on real-time metrics