Head of GTM Operations

Job Summary

Driving strategic growth initiatives, the full-time Head of GTM Operations will oversee the operational aspects of the sales organization for ServiceNow.org, focusing on revenue growth and efficiency in a flexible or remote work environment.

Key responsibilities

• Collaborate with leadership to set and implement organizational vision and revenue plans
• Analyze sales performance metrics to identify areas for improvement and optimize sales strategies
• Develop and manage the operational budget, ensuring alignment with strategic goals

Required qualifications

• 10+ years of experience in sales and/or sales operations within an enterprise SaaS organization
• Demonstrated success in scaling operations for a high-growth tech company
• Strong understanding of sales operations and SaaS metrics
• Proficiency with CRM platforms and reporting/analytics tools
• Strategic thinking skills with the ability to translate goals into actionable plans