Head of Member Growth

Job Summary

A company is looking for a Head of Member Growth and Engagement.

Key Responsibilities

• Orchestrate the end-to-end member growth and retention strategy
• Own the P&L-defining metrics of the business, including Enrollment Rate and Monthly Retention
• Directly oversee a multi-disciplinary team across Outreach, Lifecycle Marketing, and Marketing Operations

Required Qualifications

• 10+ years of experience with at least 4+ years in senior leadership within subscription models
• Proven ability to quantify actions and treat retention as a critical financial lever
• Technical depth to partner with Product and Engineering for revenue infrastructure
• Experience leading multi-disciplinary teams and influencing cross-functional roadmaps
• Ability to balance growth urgency with respect for product integrity and member experience