Head of People Operations

Job Summary

Leading a comprehensive people operations strategy, the full-time Head of People Operations will manage employee relations, coach managers, and oversee talent acquisition in a fully remote environment.

Key responsibilities

• Lead employee relations, advising managers on performance issues and resolving workplace concerns
• Design and implement a manager coaching curriculum, supporting managers through various employee relations situations
• Oversee full-cycle recruiting for technical roles, ensuring a consistent candidate experience and managing the applicant tracking system

Required qualifications

• 10+ years in HR, with at least 7 years focused on employee relations, manager development, and talent management
• Proven experience in coaching managers through performance and conduct situations
• Deep knowledge of HR disciplines, including recruitment, performance management, and multi-state employment law
• Experience in designing and delivering effective learning programs for behavior change
• Bachelor's degree in Human Resources, Business Administration, or a related field; HR certification preferred