Head of SMB Sales

Job Summary

Leading a high-volume, system-driven sales strategy, the full-time Head of SMB Sales will build and manage a sales team, develop a structured sales enablement process, and oversee demand conversion while working remotely.

Key responsibilities

• Build, hire, coach, and lead the sales team as the segment scales
• Develop a structured, repeatable sales system, including qualification, discovery, and competitive positioning
• Partner with account management and customer success teams to enhance onboarding, activation, and retention for SMB customers

Required qualifications

• 7+ years in SaaS or technology sales with leadership experience in high-volume, short-cycle SMB sales
• Proven experience building a system-driven sales motion from scratch
• Experience creating sales enablement materials, including playbooks and coaching frameworks
• Demonstrated ability to manage retention or net revenue metrics alongside growth targets
• Hands-on experience in sales activities, particularly in the early stages of team development