Head of Transition Services

Job Summary

A company is looking for a Head of Transition Services - Client Services/Onboarding (MEP/PEP exp.)

Key Responsibilities

• Lead teams to embrace change and deliver superior results in onboarding processes
• Develop and execute annual business plans aligned with strategic objectives
• Build strong relationships with stakeholders to enhance client experience and collaboration

Required Qualifications

• Bachelor's degree in Business Administration or related field; advanced degree preferred
• 10+ years of leadership experience in a dynamic environment
• Proven ability to lead through change and deliver measurable business results
• Expertise in Defined Contribution plans, including Pooled Plan (MEP/PEP) knowledge
• Strong proficiency in MS Office and familiarity with onboarding systems and platforms