Head of Transition Services

Job Summary

A company is looking for a Head of Transition Services - Client Services/Onboarding (MEP/PEP exp.) Remote or Hybrid.

Key Responsibilities

• Lead teams in driving transformation in onboarding processes and service delivery strategies
• Build strong relationships with stakeholders to enhance client experience and operational efficiency
• Oversee project management teams to ensure successful onboarding of new and existing client relationships

Required Qualifications

• Bachelor's degree in Business Administration or related field; advanced degree preferred
• 10+ years of leadership experience in a dynamic environment
• Expertise in Defined Contribution plans, including Pooled Plan (MEP/PEP) knowledge
• Strong proficiency in MS Office and familiarity with onboarding systems and platforms
• Professional demeanor with experience in client interactions