Head of Transition Services

Job Summary

A company is looking for a Head of Transition Services - Client Services/Onboarding (MEP/PEP exp.) Remote or Hybrid.

Key Responsibilities

• Lead and inspire teams to drive transformation in onboarding processes using data and technology
• Develop and execute an annual business plan aligned with strategic objectives and performance metrics
• Build strong relationships with stakeholders to enhance client experience and ensure collaboration across functions

Required Qualifications

• Bachelor's degree in Business Administration or related field; advanced degree preferred
• 10+ years of leadership experience managing multiple functions in a dynamic environment
• Expertise in Defined Contribution plans, including Pooled Plan (MEP/PEP) knowledge is strongly required
• Strong proficiency in MS Office and familiarity with onboarding systems and platforms
• Professional demeanor and experience with client meetings