Head of Transition Services

Job Summary

A company is looking for a Head of Transition Services - Client Services/Onboarding.

Key Responsibilities

• Lead and inspire teams to drive transformation in onboarding processes and deliver superior results
• Develop and execute an annual business plan aligned with strategic objectives and ensure clarity and measurable impact
• Build strong relationships with stakeholders to ensure alignment and collaboration across functions

Required Qualifications

• Bachelor's degree in Business Administration or related field; advanced degree preferred
• 10+ years of leadership experience managing multiple functions in a dynamic environment
• Proven ability to lead through change and drive strategic initiatives
• Expertise in Defined Contribution plans, including Pooled Plan (MEP/PEP) knowledge is strongly required
• Strong proficiency in MS Office and familiarity with onboarding systems and platforms