Head of Transition Services

Job Summary

A company is looking for a Head of Transition Services - Client Services/Onboarding.

Key Responsibilities

• Lead teams to embrace change and deliver superior results in onboarding processes
• Develop and execute business plans aligned with strategic objectives while ensuring continuous improvement through KPIs and client feedback
• Manage project teams to onboard new and existing relationships onto core platforms while fostering a culture of accountability and agility

Required Qualifications

• Bachelor's degree in Business Administration or related field; advanced degree preferred
• 10+ years of leadership experience in a dynamic environment, managing multiple functions
• Expertise in Defined Contribution plans, specifically Pooled Plan (MEP/PEP) knowledge
• Strong proficiency in MS Office and familiarity with onboarding systems and platforms
• Professional demeanor with experience in client meetings