Head of Transition Services

Job Summary

A company is looking for a Head of Transition Services - Client Services/Onboarding.

Key Responsibilities

• Lead teams to drive transformational change in onboarding processes and service delivery
• Develop and execute business plans aligned with strategic objectives, ensuring measurable impact
• Foster strong relationships with stakeholders to enhance client experience and operational efficiency

Required Qualifications

• Bachelor's degree in Business Administration or related field; advanced degree preferred
• 10+ years of leadership experience in a dynamic environment
• Expertise in Defined Contribution plans, particularly Pooled Plan (MEP/PEP) knowledge
• Proficiency in MS Office and familiarity with onboarding systems and platforms
• Professional demeanor and experience in client interactions