Health Account Manager
Job Summary
Seeking a motivated individual, the full-time remote Health Account Manager will develop and maintain professional relationships with clients, manage service-level agreements, and respond to inquiries regarding various reimbursement accounts.
Key responsibilities
- Lead relationships with assigned clients through regular meetings and service-level management
- Respond to client inquiries and manage general plan operations, including escalated issues
- Utilize tools and data to develop strategies that engage employees in their benefits selection
Required qualifications
- 3-5 years of experience in client service, account management, or related fields in financial or benefits services
- Ability to obtain Section 125 Cafeteria Plan certification within one year of hire
- Proven ability to communicate effectively with clients to problem-solve and enhance their experience
- Capability to work independently with limited supervision
- Experience collaborating with diverse teams across various disciplines
Complete Job Description
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