Health Advocate
Job Summary
To support the Healthy Outcomes Team, the full-time Health Advocate will engage in inbound and outbound calls with Medicare members and providers to facilitate health screenings, medications, and services, all while working remotely.
Key responsibilities
- Conduct inbound and outbound calls to assist members with healthcare services, screenings, and medication refills
- Address barriers to health and provide education to members for informed health decisions
- Document conversations accurately in members' health records to ensure continuity of care
Required qualifications
- Advanced experience with Windows-based applications
- At least 6 months of call center experience
- High computer literacy, including troubleshooting skills
- Strong active listening and interpersonal skills
- High School Diploma or G.E.D
Complete Job Description
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