Health Advocate Call Coordinator

Job Summary

A company is looking for a Health Advocate - Call Coordinator (Healthy Outcomes Team) - Remote.

Key Responsibilities

• Conduct inbound and outbound calls to assist members and providers with healthcare services
• Overcome barriers to ensure members receive necessary health services
• Educate members on health decisions and document conversations accurately

Required Qualifications

• High school diploma or G.E.D
• High computer literacy and troubleshooting skills
• Proficiency with Windows and web-based applications
• Reliable high-speed internet connection and suitable remote workspace
• Experience with high-volume calls or production expectations preferred