Health Care Customer Service Representative

Job Summary

A company is looking for a Health Care Customer Service Representative for the 2nd shift.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Respond to patient inquiries in a professional manner and follow client-specific protocols
• Monitor and enter payment arrangements while adhering to applicable laws

Required Qualifications

• 1+ years of experience in a call center or customer service role
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Strong organizational skills and ability to multitask
• Flexibility in scheduling, including evening and Saturday work