Health Client Relationship Manager

Job Summary

A company is looking for a Client Relationship Manager in the Health sector.

Key Responsibilities

• Establish and maintain effective working relationships with internal partners and clients
• Manage ongoing client service relationships through regular meetings and effective communication
• Serve as the primary client contact responsible for overall satisfaction and management of the client relationship

Required Qualifications

• Minimum 5 years prior account management experience
• 4-year college degree or industry-specific designation or equivalent experience
• Knowledge of general health benefits and insurance carrier processes
• Ability to evaluate client plans and provide recommendations for improvements
• Experience in client retention and identifying cross-sell and upsell opportunities