Health Consultant

Job Summary

A company is looking for a Health Consultant / Customer Experience Representative.

Key Responsibilities

• Handle daily client interactions via phone, email, text, and Slack with professionalism
• Manage appointment scheduling, rescheduling, and cancellations accurately
• Respond to client inquiries about health, fitness, and DEXA technology with empathy and clarity

Required Qualifications

• 3+ years of customer service experience in a high-volume environment
• Familiarity with CX platforms like HubSpot, AirCall, or Zendesk
• Strong knowledge of CX KPIs and best practices
• A deep passion for health, wellness, and fitness
• Reliable internet connection and quiet workspace