Health Information Admin Specialist

Job Summary

A company is looking for an Admin Specialist Associate in Health.

Key Responsibilities

• Serve as the first point of contact for patients and providers needing assistance with MyUofMHealth Patient Portal and related applications
• Respond to patient requests for portal activation and ensure compliance with policies and regulations
• Provide help desk support, including login assistance and general navigation guidance for portal users

Required Qualifications

• Associate of Applied Science in Health Information Technology or equivalent relevant degree
• Two years of experience in healthcare information technology or a similar role
• One year of experience in a high-volume support or help desk position
• Experience with electronic medical record applications, preferably MiChart
• Knowledge of patient confidentiality and privacy policies