Health Information Management Representative

Job Summary

A company is looking for a HIM Call Center Representative - Remote.

Key Responsibilities

• Serve as the ambassador for the HIM department and myChart support, providing a positive first impression to patients
• Communicate the process of obtaining medical records and assist myChart users with app-related questions
• Record all requests and manage payments for the release of patient information

Required Qualifications

• High School diploma or equivalent
• 2 years' experience in health information management, physician office, clinical or hospital business office, or applicable college education
• Associate degree in Health Information Management or related field (preferred)
• Current enrollment in a CAHIIM approved program (preferred)
• Previous experience with Epic and/or EMR (preferred)