Health Insurance Client Advocate

Job Summary

A company is looking for a Client Advocate - Remote.

Key Responsibilities

• Serve as the primary point of contact for employees regarding benefit questions and issue resolution
• Investigate and resolve claims issues related to medical, dental, vision, and pharmacy
• Partner with internal teams and provide advocacy stewardship reporting on case outcomes and trends

Required Qualifications, Training, and Education

• Bachelor's degree preferred or equivalent relevant experience
• Active Health Insurance (Life & Health) license required or ability to obtain within 90 days of hire
• Prior experience in insurance carriers, employee benefits brokerage, or healthcare administration preferred
• Ability to manage sensitive and confidential situations with professionalism
• Proficiency with Microsoft Office and standard case management or CRM tools