Health Navigator-1

Job Summary

A company is looking for a Health Navigator-1.

Key Responsibilities:

• Conduct educational telephone calls and complete health needs assessments for members
• Identify gaps in care, motivate members to become compliant, and assist in appointment scheduling
• Manage system work queues, screen members for eligibility, and assign them to the clinical team for intervention

Required Qualifications:

• Associates Degree in education, communication, or health-related field or equivalent work experience
• 2 years of experience in a customer service support role
• Ability to work independently or in a team environment
• Knowledge of medical terminology
• Experience in managing multiple tasks and setting priorities