Health Navigator

Job Summary

A company is looking for a Health Navigator.

Key Responsibilities:

• Conduct educational telephone calls to advise members of available benefits, services, and programs
• Reach out to members with identified gaps in care and motivate them to become compliant
• Manage system work queues and screen identified members for eligibility and prior case activities

Required Qualifications:

• Associates Degree in education, communication, or health-related field or equivalent work experience
• 2 years of experience in a customer service support role
• Ability to work independently or in a team environment
• Self-motivated and able to manage multiple tasks
• Knowledge in medical terminology