Health Navigator

Job Summary

A company is looking for a Health Navigator.

Key Responsibilities:

• Conduct educational telephone calls to advise members on benefits and services, complete health assessments, and refer to health management programs
• Reach out to members with care gaps, motivate compliance, and assist in locating providers
• Manage system work queues, screen members for eligibility, and assign for call outreach and intervention

Qualifications and Education:

• Associate's Degree in education, communication, or health-related field or equivalent work experience
• 2 years of experience in a customer service support role
• Ability to work independently or in a team environment
• Knowledge of medical terminology
• Effective time management skills