Health Navigator

Job Summary

A company is looking for a Health Navigator to join their team.

Key Responsibilities

• Conduct educational calls to advise members on benefits and services, and complete health needs assessments
• Reach out to members with care gaps to encourage compliance and assist with provider and appointment scheduling
• Manage system work queues and screen members for eligibility and prior case activities

Required Qualifications

• Associates Degree in education, communication, or health-related field, or equivalent work experience
• 2 years of experience in a customer service support role
• Ability to work independently and manage multiple tasks
• Knowledge of medical terminology
• Proficient interpersonal and organizational skills