Health & Social Services Software Expert
Job Summary
To support the development of an AI system, the full-time Knowledge Expert - Health & Social Services Software will perform and document real-world tasks within specific software applications, including case management and healthcare tools, in a remote capacity.
Key responsibilities
- Perform, record, and document end-to-end tasks in software expertise areas
- Break down complex workflows into step-by-step actions and create representative task scenarios
- Review and evaluate actions and outputs for correctness and provide structured feedback
Required qualifications
- High School Diploma or equivalent; Bachelor's Degree preferred
- Proficient, hands-on experience with relevant health and social services software
- Professional or academic background in the software domain
- Experience with data annotation, QA, or task-based evaluation work
- Ability to complete tasks independently without external help
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