Healthcare Access Supervisor

Job Summary

A company is looking for a Supervisor, Pre-Services (Remote).

Key Responsibilities

• Oversees pre-registration department functions to ensure timely and accurate processing of appointments
• Coaches staff to ensure compliance with policies and fosters long-term customer relationships
• Conducts performance reviews and manages staffing decisions, promoting employee development

Required Qualifications

• Bachelor's Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' medical practice or healthcare call center work experience: Preferred
• Medical terminology experience: Preferred
• Certified Healthcare Access Manager (CHAM) or Certified Revenue Cycle Representative (CRCR): Preferred