Healthcare Administrative Assistant

Job Summary

A company is looking for an Administrative Assistant Support to join their Customer Support team.

Key Responsibilities

• Handle incoming and outgoing patient communications (primarily phone-based)
• Resolve appointment, prescription, and support-related requests
• Coordinate with healthcare providers, pharmacies, and internal teams

Required Qualifications

• 2+ years of recent, hands-on experience in online customer support
• Proven experience handling inbound and outbound calls in English
• Background in healthcare (education or hands-on experience working with medical institutions)
• Fluency in English and Russian (spoken and written)
• Ability to work primarily within US Eastern Time hours (EST)