Healthcare Advocate
Job Summary
A company is looking for a Healthcare Customer Service Representative.
Key Responsibilities
- Educate callers on healthcare options and solutions
- Assist individuals in making informed decisions about health insurance
- Provide empathetic support to callers navigating healthcare challenges
Required Qualifications
- Minimum 1 year of contact center or equivalent customer service experience
- Demonstrated commitment and achievement in work history
- Ability to adapt to changes in programs and the healthcare marketplace
- Previous healthcare experience and HIPAA training preferred
- Must adhere to regulatory requirements and client processes
COMPLETE JOB DESCRIPTION
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Company Overview
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