Healthcare Billing Specialist

Job Summary

A company is looking for a Customer Service Specialist - Healthcare Billing.

Key Responsibilities

• Handle patient phone calls and inquiries, ensuring satisfaction and navigating healthcare needs
• Collaborate with providers to address patient billing issues and assist with payment options
• Investigate claims and reconcile patient and insurance balances for accuracy

Required Qualifications

• 2+ years of customer service experience in a healthcare call center environment
• 1+ years of experience in medical billing, insurance claims, or healthcare revenue cycle
• Experience with Microsoft Office Suite and electronic health records (EHR) or customer relationship management (CRM) systems
• Ability to work various shifts
• Ability to type 45+ WPM while maintaining accuracy