Healthcare Business Administrator

Job Summary

Working remotely, the full-time Healthcare Business Administrator will analyze inquiries related to the Affordable Care Act (ACA), conduct thorough research on complex policy requirements, and craft written responses in plain language.

Key responsibilities

• Research and respond to inquiries regarding the ACA, ensuring accurate and clear communication
• Document case details and monitor inquiry trends to propose improvements in response processes
• Collaborate with cross-functional teams to update inquiry response documentation in line with regulatory changes

Required qualifications

• Bachelor's degree plus 5+ years of relevant research, analytical, or customer service experience
• 2+ years of experience handling inquiries related to health care and the ACA
• Advanced experience in researching complex policy and programmatic requirements
• Proficiency in Microsoft Office Suite
• Candidate must be able to obtain Public Trust clearance and have lived in the U.S. for at least three of the last five years