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Healthcare Call Center Advocate

Job is Expired
Location: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: Hourly
Staff Reviewed: Wed, Jan 24, 2024
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Education Level: Some College

Job Summary

A company is looking for a Healthcare Call Center Advocate.

Key Responsibilities:
  • Assist customers with questions, inquiries, and issues related to their healthcare coverage
  • Manage a steady volume of incoming calls from customers while navigating multiple systems
  • Provide basic overviews of benefits and status updates on submitted claims
Qualifications:
  • Ability to successfully complete a 5-week virtual training class
  • High speed internet and ability to type 25 words per minute
  • Flexibility to work weekends
  • High school diploma, GED, or college degree
  • Must have open availability and work weekends

COMPLETE JOB DESCRIPTION

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