Healthcare Client Services Representative

Job Summary

A company is looking for a Client Services Representative.

Key Responsibilities

• Respond to client emails and phone calls, facilitating appropriate resolutions
• Document account activity in multiple systems, including Artiva
• Collaborate with leadership to address and resolve client concerns

Required Qualifications

• Minimum 1-year experience in EBO Call Center Customer Service or two years of comparable work experience
• Healthcare knowledge is required
• Professional telephone etiquette
• Customer service experience and/or call center experience
• Ability to multi-task in a fast-paced environment