Healthcare Customer Representative

Job Summary

Providing remote support to healthcare clients, the full-time Non-Licensed Healthcare Customer Representative will handle outbound calls, meet calling goals, and assist with appointment setting and health assessments while maintaining a high standard of ethical conduct.

Key responsibilities

• Handle outbound calls courteously and efficiently
• Meet and maintain outbound calling goals and metrics
• Assist with setting appointments and completing health assessments

Required qualifications

• High school diploma or equivalent
• 1 year or more call center experience preferred
• Prior medical or health insurance experience preferred
• Strong customer service and data entry skills
• Availability to work flexible shifts, including holidays and weekends