Healthcare Customer Service Rep

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Answer 40-50 inbound calls per day
• Process payments and update patient demographics
• Provide claim status and explain copays/deductibles

Required Qualifications

• Must know how to interpret and explain EOBs
• Healthcare customer service experience is required
• High school diploma or equivalent is required
• Proficient in Microsoft Office Suite
• Ability to use multiple programs simultaneously