Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to handle healthcare inquiries in a remote call center environment.

Key Responsibilities:

• Handle a high volume of inbound calls for healthcare member and provider inquiries
• Maintain awareness of performance impacts on member satisfaction
• Ensure adherence to training and attendance requirements

Required Qualifications:

• Call center experience is required
• Health insurance experience is preferred
• High school diploma or equivalent is required
• Must have a private workstation and reliable internet connection
• Ability to navigate multiple computer screens simultaneously