Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Rep (Remote).

Key Responsibilities

• Engage and educate patients about healthcare needs and programs through outbound calls
• Build rapport and present the healthcare program's value to members effectively
• Identify and resolve customer issues while providing exceptional service and support

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer experience, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Must provide two monitors of at least 22 inches with HDMI and Display ports