Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative (REMOTE).

Key Responsibilities:

• Answer inbound calls to resolve customer inquiries, complaints, and issues
• Identify customer concerns and provide effective solutions for satisfaction
• Maintain accurate records of calls and ensure confidentiality during interactions

Required Qualifications:

• High School Diploma or GED
• Healthcare-related certification
• Ability to pass a background check
• Strong internet connection suitable for remote work
• Previous experience as a Customer Service Representative (preferred)