Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Answer 40-50 inbound calls per day
• Process payments and update patient demographics
• Provide claim status and explain copays/deductibles

Required Qualifications

• Experience in customer service within the healthcare industry
• Ability to interpret and explain Explanation of Benefits (EOBs)
• Proficient in Microsoft Excel and other Microsoft Office Suite applications
• High school diploma or equivalent is required
• Self-managed with the ability to use multiple programs simultaneously