Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to handle inbound calls in a healthcare call center environment.

Key Responsibilities

• Handle a high volume of inbound calls for Healthcare Member and Provider inquiries
• Maintain awareness of performance impacts on members
• Ensure web camera visibility and schedule flexibility

Required Qualifications

• Call center experience is required
• Health insurance experience is preferred
• High School diploma or equivalent is required
• Must have a private workstation and reliable internet connection
• Ability to navigate multiple computer screens while responding to inquiries