Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative working remotely.

Key Responsibilities

• Recommend upgrades to health plans based on product and brand knowledge
• Conduct research and make outbound calls to address customer inquiries regarding health care benefits and enrollment status
• Assist members with accessing and understanding their online health accounts and locating healthcare providers

Required Qualifications

• 6 months or more of customer service experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• High school diploma or equivalent
• Computer experience
• 15 mbps)